Samsung Answering Machine SVM 400E User Guide

Samsung Voice Mail  
(SVM-400E, SVMi-2E, SVMi-4E, SVMi-8E, SVMi-16E)  
Home Page  
Your Voice Messaging System  
Quick-Reference Guide  
 
Home Page  
Accessing Your Mailbox (Subscriber Services Menu)  
From Your Desk  
Press the button labeled MESSAGE or VMMSG  
OR  
Dial SVM Access Code: _________________  
(You will be prompted to enter your Passcode)  
Enter your Password: _________________  
(Default Password: 0000)  
From Off-Site (Home, Cell Phone)  
Dial the phone number that is answered by the SVM. _________________  
(Your Company’s Main Greeting)  
At the Main Greeting dial [#] plus your Subscriber (or Mailbox) number.  
(Subscriber and Mailbox Number usually match your extension number)  
Enter your Password: _________________  
(Default Password: 0000)  
From Another Subscriber’s Phone  
Press the button labeled MESSAGE or VMMSG or dial SVM Access Code.  
Dial [] followed by [#] and your Extension / Mailbox Number.  
(You will be prompted to enter your Passcode)  
Enter your Password: _________________  
(Default Password: 0000)  
Alternate Off-Site for DID Users (Home, Cell Phone)  
Dial your DID phone number.  
(Your Personal Greeting will answer in approximately 4-6 rings)  
During your Personal Greeting dial [#] directly followed by your password.  
(Default Password: 0000)  
 
Home Page  
Group New  
Messages  
Group Saved  
Messages  
Listen to New Review Saved  
Record & Send  
Messages  
Personal  
Greetings  
Mailbox  
Administration  
Personal  
Services  
Pause, Resume  
Subscriber Menu  
Play Menu  
Options  
Exit  
Access  
Manager  
Messages  
Messages  
Subscriber Menu  
11  
33  
1
3
2
4
5
6
#
8
0
*
Assign and/or Edit  
Primary Greeting  
Change  
Message Alert  
Review  
Workload  
Group Messages Menu  
Listen Menu  
Record Menu  
Follow Me  
1
1
1
2
3
4
5
6
8
9
0
1
Group  
Urgent Messages  
Play  
Message  
For a Directory  
of Subscribers  
Assign and/or Edit  
Busy Greeting  
Change  
Pager Notification  
Edit Stored  
Telephone Numbers  
1
1
11  
2
#
2
3
4
5
6
7
8
0
2
3
5
Play Previous  
Message  
To Create a  
Reminder  
Group  
Callback Requests  
Assign and/or Edit  
Blocking Greeting  
Review Deleted  
Messages  
Change  
Weekly Schedule  
Change  
Password  
##  
Block All Calls  
Call Forwarding  
Call Screening  
Find Me  
2
3
4
5
3
4
5
6
7
8
#
0
1
2
3
4
8
0
Save  
Message  
Group  
Reminders  
Assign and/or Edit  
Night Greeting  
Review Undelivered  
Messages  
Place a  
Direct Call  
Record  
Name  
"Enter the Recipient's Number"  
Discard  
Message  
3
Review  
1
Group  
Private Messages  
Assign and/or Edit  
Screened Greeting  
Auto Play  
New Messages  
Enter Diretory  
Name  
Recording  
Reply to Sender  
4
Stop, Append to  
Recording  
2
Group  
Fax Only Messages  
Edit Only  
Personal Greetings  
Auto Play Message  
Information  
Extended  
Prompting  
Personal  
Administration  
7
8
Place  
Call to Sender  
5
Discard Recording  
and Rerecord  
3
Auto Set  
Night Intercept  
Edit Only  
Mailbox Greeting  
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
Deliver Copy  
of Fax Message  
55  
6
Set  
4
Delivery Options  
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
Record & Send  
Broadcast Message  
Play  
Menu Options  
Forward a  
Copy of Message  
Specify  
5
Future Delivery  
Pause, Resume  
Menu Prompting  
Play  
Play  
Menu Options  
Play  
Menu Options  
Record  
a Reminder  
Cancel, Return  
Rewind  
5 Seconds  
8
9
#
0
#
0
7
Access Coverage  
to Services Menu  
*
SEND Message,  
Then Copy  
6
Change  
Playback Volume  
Cancel, Return  
to Subscriber Menu  
Group  
A Specific Sender  
Play  
Menu Options  
Cancel, Return  
to Subscriber Menu  
Play  
Menu Options  
77  
8
*
*
Rewind  
7
5 Seconds  
Pause, Resume  
Message Playback  
Cancel, Return  
to Subscriber Menu  
Cancel, Return  
to Subscriber Menu  
Play  
Message Inventory  
Change  
77  
*
*
Playback Volume  
Fast Forward  
5 Seconds  
9
Play  
Menu Options  
Pause, Resume  
8
Change  
Playback Speed  
Record/Playback  
99  
#
Cancel, Return  
Fast Forward  
5 Seconds  
to Subscriber Menu  
9
*
Skip to  
Next Message  
Change  
99  
Playback Speed  
Scan Messages  
##  
0
SVM Subscriber Services Menu  
SEND Message,  
#
Play  
Menu Options  
Then Exit Record  
Play  
0
Play Message  
Information  
00  
Menu Options  
Cancel, Return  
to Subscriber Menu  
Cancel, Return  
to Subscriber Menu  
*
*
NOTE: All options shown MAY NOT be authorized. If an option is not authorized, please speak to your System Administrator.  
 
Home Page  
First Time Easy Set-Up  
There are five easy setup options required for optimum performance.These can be done  
after you log in.  
Change Your Password:.............................................................................[#][7][1]  
1
Required to Log In as a Subscriber. Password length can be from 1 to 8 digits.  
Default password is 0000.  
Record Your Name:.......................................................................................[#][7][2]  
2
This recorded name plays to your callers when they are transferred throught  
the Auto Attendant. It is also used by the Automated Directory so the caller can  
verify they spelled your name correctly.  
Enter Your Dial-By-Name Directory Name:...............................[#][7][3]  
3
You will be asked to first spell and enter and accept your Last Name, then your  
First Name on the Telephone Keypad. This is used by the Automated Directory  
for callers who do not know your extension number but do know your name.  
Record Your Primary (No-Answer) Greeting:.................................[5][1]  
4
This is your Personal Greeting that plays to your callers when you do not answer  
your phone*.  
Record Your Mailbox Greeting:..................................................................[5][7]  
5
This Greeting is only used if you do not have a Primary Greeting recorded  
and/or another Subscriber transfers a caller directly into your Mailbox.  
*There are other Personal Greetings available that can be scheduled to play for Busy, Forward  
All (DND), and Night Call Conditions. Ask your System Administrator for more information on  
Call Condition Greetings.  
 
Home Page  
Functions While Listening to a Message  
Functions While Recording and Sending a Message  
 
Home Page  
Quick Reference Index  
AUTO PLAY OF MESSAGE INFORMATION..................................................[6][6]  
Time & Date Stamp Information. This option can be turned on/off.  
AUTO PLAY NEW MESSAGES...........................................................................[6][5]  
Plays new messages after you log in. This option can be turned on/off.  
*
DIRECT CALL .........................................................................................................[#][5]  
Used for make out going calls while logged in.  
EXTENDED PROMPTING..............................................................................[#][7][4]  
This option can be turned on/off.  
*
FIND ME ..................................................................................................................[4][6]  
Calls you at a series of numbers in your stored number list.  
*
FOLLOW ME ...........................................................................................................[4][1]  
Changes the number where you are taking your calls.  
LISTEN TO NEW MESSAGES...................................................................................[1]  
LISTEN TO SAVED MESSAGES...............................................................................[3]  
*
MESSAGE ALERT ..................................................................................................[6][1]  
When enabled the system will call you to let you know you have new mes-  
sages. This option can be turned on/off.  
*
PAGER NOTIFICATION .......................................................................................[6][2]  
When enabled the system will call your Pager to let you know you have  
new messages. This option can be turned on/off.  
QUICK MEMO.....................................................................................[#][MAILBOX #]  
Quickly send a message to another Subscriber.  
RECORD AND SEND A MESSAGE.........................................................................[2]  
REMINDER................................................................................................................[#][#]  
Quickly send a message to yourself.  
*
STORED TELEPHONE NUMBERS ...................................................................[#][2]  
Enter a list of numbers used by Follow Me, Find Me, and all Notifications.  
UNDELETE MESSAGES........................................................................................[6][3]  
Deleted messages can be recovered any time before Daily Maintenance  
time, scheduled by the System Administrator. The default time is 3 a.m.  
*Must be Authorized by System Administrator.  
 

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